Sunday, 21 May 2023

Jorge Mazal - "How Duolingo reignited user growth"

 https://www.lennysnewsletter.com/p/how-duolingo-reignited-user-growth

One often underappreciated risk with aggressively A/B testing emails and push notifications is that it results in users opting out of the channel; and even if you kill the test, those users remain opted out forever. Do this many times, and you’ve destroyed your channel.