our incompetence masks our ability to
recognize our incompetence
If Wheeler was too stupid to be a bank robber, perhaps he was also too stupid to know that he was too stupid to be a bank robber — that is, his stupidity protected him from an awareness of his own stupidity.
http://opinionator.blogs.nytimes.com/2010/06/20/the-anosognosics-dilemma-1/
Dunning:
The notion of unknown unknowns really does resonate with me, and perhaps the idea would
resonate with other people if they knew that it originally came from the world of design and
engineering rather than Rumsfeld.
If I were given carte blanche to write about any topic I could, it would be about how much our ignorance, in general, shapes our lives in ways we do not know about. Put simply, people tend to do what they know and fail to do that which they have no conception of. In that way, ignorance profoundly channels the course we take in life. And unknown unknowns constitute a grand swath of everybody’s field of ignorance.
If I were given carte blanche to write about any topic I could, it would be about how much our ignorance, in general, shapes our lives in ways we do not know about. Put simply, people tend to do what they know and fail to do that which they have no conception of. In that way, ignorance profoundly channels the course we take in life. And unknown unknowns constitute a grand swath of everybody’s field of ignorance.
To me, unknown unknowns enter at two different levels. The first is at the level of risk and
problem. Many tasks in life contain uncertainties that are known — so-called “known
unknowns.” These are potential problems for any venture, but they at least are problems that
people can be vigilant about, prepare for, take insurance on, and often head off at the pass.
Unknown unknown risks, on the other hand, are problems that people do not know they are
vulnerable to.
Unknown unknowns also exist at the level of solutions. People often come up with answers to problems that are o.k., but are not the best solutions. The reason they don’t come up with those solutions is that they are simply not aware of them. Stefan Fatsis, in his book “Word Freak,” talks about this when comparing everyday Scrabble players to professional ones. As he says: “In a way, the living-room player is lucky . . . He has no idea how miserably he fails with almost every turn, how many possible words or optimal plays slip by unnoticed. The idea of Scrabble greatness doesn’t exist for him.” (p. 128)
Unknown unknown solutions haunt the mediocre without their knowledge. The average detective does not realize the clues he or she neglects. The mediocre doctor is not aware of the diagnostic possibilities or treatments never considered. The run-of-the-mill lawyer fails to recognize the winning legal argument that is out there. People fail to reach their potential as professionals, lovers, parents and people simply because they are not aware of the possible. This is one of the reasons I often urge my student advisees to find out who the smart professors are, and to get themselves in front of those professors so they can see what smart looks like.
Unknown unknowns also exist at the level of solutions. People often come up with answers to problems that are o.k., but are not the best solutions. The reason they don’t come up with those solutions is that they are simply not aware of them. Stefan Fatsis, in his book “Word Freak,” talks about this when comparing everyday Scrabble players to professional ones. As he says: “In a way, the living-room player is lucky . . . He has no idea how miserably he fails with almost every turn, how many possible words or optimal plays slip by unnoticed. The idea of Scrabble greatness doesn’t exist for him.” (p. 128)
Unknown unknown solutions haunt the mediocre without their knowledge. The average detective does not realize the clues he or she neglects. The mediocre doctor is not aware of the diagnostic possibilities or treatments never considered. The run-of-the-mill lawyer fails to recognize the winning legal argument that is out there. People fail to reach their potential as professionals, lovers, parents and people simply because they are not aware of the possible. This is one of the reasons I often urge my student advisees to find out who the smart professors are, and to get themselves in front of those professors so they can see what smart looks like.
Is an “unknown unknown” beyond anything I can imagine? Or am I confusing the “unknown
unknowns” with the “unknowable unknowns?” Are we constituted in such a way that there are
things we cannot know? Perhaps because we cannot even frame the questions we need to ask?
